We understand that mistakes can happen. You have up to four hours after placing your order to request a cancellation, change in size, color or quantity, or to update the shipping address.
To submit a request within this window, please contact our customer support team by either:
After the four‑hour window closes, your order will enter production and we will no longer be able to cancel or modify it.
Please ensure that your shipping details are complete and correct when you place your order. Alnahim Creative cannot be held responsible for orders that cannot be delivered due to incorrect or incomplete addresses provided by the customer.
If you have any questions about this policy or need assistance, feel free to reach out:
Fulfillment Address: 14321 Corporate Dr, Garden Grove, CA 92843, US