At Alnahim Creative, your privacy matters to us. This policy explains how we collect, use and protect the information you provide when you visit our website.
1. What We Collect
When you use our services, we may gather:
- Personal data such as your name, email address, phone number, shipping address and payment details.
- Non‑personal data including device information, browser type, IP address and browsing behaviour on our site.
2. How We Use Your Data
We use the information we collect to:
- Process and deliver your purchases.
- Keep you updated on the status of your orders and shipments.
- Improve our site, customer service and overall offerings.
- Send promotional materials—only if you’ve opted to receive them.
3. Sharing Your Information
We do not sell or rent your personal data. We only share it:
- With trusted service providers (like payment processors, shipping companies or support tools) who help us fulfil your order or improve your experience.
- When required by law or needed to protect our rights or comply with legal obligations.
4. Keeping Your Data Secure
Protecting your information is a priority. We use industry‑standard encryption and security practices to keep your data safe. Access is limited to personnel who need the information to perform their jobs.
5. Your Rights
You have the right to:
- Access and update your personal information.
- Request deletion of your data when it’s no longer necessary.
- Withdraw consent for us to process your information.
6. Your Rights Under GDPR (EU/EEA and UK)
For customers located in the EU/EEA or UK, the GDPR grants the following rights:
- Right to be informed: to know how we collect and use your personal data.
- Right of access: to request a copy of your personal data and information about how it is processed.
- Right to rectification: to request corrections of inaccurate or incomplete personal data.
- Right to erasure: to request deletion of your personal data when no longer needed.
- Right to restrict processing: to ask us to limit processing of your data in specific circumstances.
- Right to data portability: to receive your personal data in a machine‑readable format and transfer it to another controller.
- Right to object: to object to processing of your personal data, including direct marketing.
- Rights related to automated decision‑making and profiling: to not be subject to decisions based solely on automated processing that produce legal or similarly significant effects
7. Your Rights Under CCPA (California Residents)
If you reside in California, the CCPA grants you specific rights:
- Right to know: to request disclosure of categories of personal information collected, sources, purposes for collection, third parties with whom the information is shared and categories sold or disclosed.
- Right to access: to request the specific pieces of personal information collected about you.
- Right to delete: to request deletion of your personal information, subject to certain exceptions.
- Right to correct: to request correction of inaccurate personal information.
- Right to opt out of selling or sharing: to direct us not to sell or share your personal information for cross‑contextual advertising.
- Right to limit use of sensitive personal information: to request that we limit use or disclosure of sensitive data for certain purposes.
- Right to authorize an agent: to allow an authorized agent to exercise your rights on your behalf.
- Right to non‑discrimination: to not be discriminated against for exercising your privacy rights
8. Cookies and Tracking
We use cookies and similar technologies to:
- Enhance the performance and personalization of our site.
- Remember your preferences and cart items.
- Analyze site traffic to improve our services.
You can change your browser settings to manage or block cookies, although some features may be limited.
9. Policy Updates
We may revise this policy occasionally. Any changes will be posted on this page with a new effective date. Please review it periodically to stay informed about how we protect your privacy.
10. Contact Us
If you have questions or concerns about our privacy practices, feel free to reach out:
